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  • Delivery

    • Carefully packed and delivered across the UK, on the day that suits you. Here’s how it works.

      Standard delivery
      Free on orders over £500 to most UK postcodes, or £49.95 under £500. Pick a date that suits you at checkout, from 3 working days up to 3 months ahead.

      Next working day delivery: £69.95
      Order before 11am, Monday to Friday, and choose Express Delivery at checkout.

      Kerbside delivery
      Most orders arrive on a pallet and are delivered to the kerb outside your home. It’s a good idea to have someone on hand to help carry the boxes inside.

      Remote and island postcodes
      Places like the Scottish Highlands and Channel Islands cost a little more and take longer. You’ll always see this at checkout before you pay.

      See our Delivery page for more information.

  • How to Install

  • Description

  • Delivery

    • Carefully packed and delivered across the UK, on the day that suits you. Here’s how it works.

      Standard delivery
      Free on orders over £500 to most UK postcodes, or £49.95 under £500. Pick a date that suits you at checkout, from 3 working days up to 3 months ahead.

      Next working day delivery: £69.95
      Order before 11am, Monday to Friday, and choose Express Delivery at checkout.

      Kerbside delivery
      Most orders arrive on a pallet and are delivered to the kerb outside your home. It’s a good idea to have someone on hand to help carry the boxes inside.

      Remote and island postcodes
      Places like the Scottish Highlands and Channel Islands cost a little more and take longer. You’ll always see this at checkout before you pay.

      See our Delivery page for more information.

  • How to Install

Need some help?

Our friendly team are here to help
Monday - Friday | 8am to 4pm

0330 094 0304

Customer reviews

5.0
Rated 5.0 out of 5 stars
Based on 1 review
1 review
  • James S.
    Flag of United Kingdom
    I recommend this product
    Rated 5 out of 5 stars
    1 year ago
    Great product

    Great product

FAQs

Quick answers on delivery, samples, returns and how much to order. Still unsure? Our team is on hand by phone and email.

Where can I use these tiles?

Check Suitable For to see exactly where this tile can be used. Want to double-check? Contact us and we'll help.

How many boxes do I need?

Enter your tiling area in m² above and we'll work out the boxes for you. Tiles are sold in full boxes, so we always round up to the nearest whole box.

We suggest ticking Add 10% for cuts. Tiles need cutting around edges, corners and pipes, and a few can break, so it saves you running short.

Not sure of your area? Use the How much do I need? button above and we'll help you work it out.

Can I see a sample first?

Yes. Just click the free sample button on any tile you like and you can order up to 4 at once. Delivery is just £1.99 and your samples arrive within 2 working days.

For selected tiles you can also order a larger sample for £2.50 each. If it's available, you'll see a large sample button on the product page.

How much is delivery?

Free over £500 to most of mainland UK. Under £500 it's £49.95, and Next Day delivery is £69.95.

Smaller orders, like grout, accessories or a light box of tiles, go by DPD and cost less. Your exact delivery cost is always shown at checkout, before you pay. Full details are on our delivery page.

How soon can I have my tiles?

As soon as tomorrow. Order before 11am Monday to Friday and choose Express Delivery at checkout, and your tiles can arrive the next working day. Not in a rush? Standard delivery takes from 3 working days. Either way, you pick the delivery day that suits you.

Remote postcodes may differ. See our delivery page for details.

How will my tiles be delivered?

Most of our orders are delivered on a pallet, kerbside. This means your driver leaves the pallet at the kerb. They can't open it or carry boxes inside, and boxes can be heavy, so please have someone ready to help. Delivery is on the day you choose, between 8am and 6pm. Please make sure an adult is there to check and sign for it.

If anything is damaged, note it on the delivery note, take photos and complete our Damages Form within 24 hours of delivery, so we can send free replacements.

What else do I need to fit them?

To fit your tiles you'll need adhesive, grout and silicone, plus spacers (or levelling clips for larger tiles). Depending on your job you may also need tile backer boards. Not sure how much? When you add your tiles to the basket, we'll recommend the right adhesive and grout for your quantities.

Can I return my tiles?

Yes. You have 100 days to return your full order, and we'll refund you once it's been received and checked.

The tiles need to be unused and in their original packaging, and we can only take back full orders, not part orders or leftover boxes. Just so you know, you'll need to arrange and pay for delivery back to us.

To get started, fill in our returns form and we'll email you everything you need.

Need some help?

Not sure how much to order or which product suits your project? Our UK team is happy to help.

Call us

0330 094 0304
Monday to Friday, 8am to 4pm

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Email us

help@porcelainsuperstore.co.uk
Monday to Friday, 8am to 4pm

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