Although it’s 2017, we still haven’t set foot on Mars and our flying cars are still on the ground. But let’s not get too disgruntled, we’ve got something the Jetsons never had – online shopping!
As you might expect, here at Porcelain Superstore we’re big fans of buying online. In the distant past we had the pleasure of running a bricks-and-mortar tile store. While it’s enjoyable speaking to customers face to face, we always wanted to give you guys more – more variety, more discount, more service.
So, there was only one way to go – online only. That’s why we packed our bags and headed to the big wide world of the world wide web. Fast forward four, five or six years later (it’s easy to lose count!) and we have thousands of happy customers all around the UK, so we must be doing something right!
However, we understand that buying tiles online can still be pretty daunting, so here’s 9 great benefits to using Porcelain Superstore next time you’re shopping for wall and floor tiles.
We’re pioneers of top-notch tiles and work with some of the biggest factories in the world and some of the smallest. It’s key that our suppliers share our passion for great design and unbeatable quality – after all, we only sell tiles that we’d use in our own homes.
Of which there’s plenty though! Being online only means we’re not restricted by space, so we’ve got an incredible range of gorgeous tiles. You’ll find everything from fresh-out-the-kiln patterned tiles and trendy wood effect planks, to everyday favourites such as polished porcelain and metro wall tiles. We’re always adding new and exciting designs we know you’ll just love.
We like to cut costs, not corners, and we’re a little different to your normal tile store. Rather than dealing with price-inflating middlemen, we buy direct from the factory. And we do away with flashy showrooms, so there’s fewer costly overheads to pay for.
This means we can lower our margins and therefore our prices – so you pay less for better tiles. It’s quite simple, really!
Friendly, Expert Advice
We’ve been around for some time so we really know our patterned porcelains from our crackled ceramics. It’s fair to say that we’re pretty obsessed with tiles – we live, breathe and would eat them if we could!
And when it comes to service, we love the good, old fashioned kind. Ask us a question and we’ll give you an honest straightforward answer, without the hot air. Get in touch however you like; just pick up the phone, drop an email or write us a letter – we’re here to help!
A previous customer once remarked that we’re the stress free way to buy tiles. And we’d agree. After all, wouldn’t you rather spend your weekend pottering in the garden, rather than sitting in traffic and searching for a parking space?
Unless you enjoy fumes and queues, you’ll find that shopping with us is remarkably easy and fun. We’re open every hour of every day, so you can browse for your new tiles at any time. On the train to work, in your pyjamas in bed or sat on the sofa with your favourite brew – whenever’s convenient for you. Don’t worry, we won’t judge!
No Phoney Sales Talk
Although we do love a good high street store, we’re not particularly keen on big box retailers. Suffice to say, when you shop with us there’s no persuasion tactics, no commission and certainly no pressure. You’re completely free to take as long as you want and best of all, there’s no awkward small talk.
Quick and Easy Samples
Although we’ve recently invested in some great photography to show off our tiles, we know that sometimes, nothing beats seeing them up close. So why not bring the showroom to you instead?
We’ve made it really easy to order samples and they’ll usually arrive within two working days. You can order up to six at once, and when you come to place your order we’ll even refund your sample cost!
Five Star Reviews
If you’re still a little unsure, why not check out what previous customers have to say on Reviews.co.uk? At the time of writing, we’ve got a stellar 4.7 stars out of 5, so we’re definitely doing quite a few things right!
We might be stating the obvious here, but tiles are pretty hefty. Your car – and your back – won’t thank you for lugging all those boxes from the shop to home. But they’ll be much happier if you take advantage of our great delivery service, which is free on orders over £500.
Pick a convenient day at the checkout and then… relax! On the day itself, the delivery driver will give you a call an hour ahead just to make sure you’re in. Check your delivery over, sign to accept and you’re done!
Tiles arrived but decided they’re not The One? No problem. If you change your mind for whatever reason you can return your order with 30 days, for a full refund on the tiles. You can’t say fairer than that.
Whoever said “you get what you pay for” hadn’t shopped with us. We don’t believe you should have to pay an arm and a leg for the tiles you love; nor should cheap and cheerful means last year’s leftovers. When you shop with Porcelain Superstore, you can be certain you’re getting original design and great quality at affordable prices.
But in many ways, we’re pretty old school. We still believe that the best form of marketing is classic word of mouth – we’re seriously chuffed to bits when a customer recommends us to friends and family. Had a not-so-great experience? Let us know and we’ll put it right. Over the moon with your tiles and our service? We’d love it if you spread the good word!